Terms of Service

Last updated: 14 September 2026

These terms govern your use of JetCloud Drive, a file storage, sync and sharing service ("the Service"). By creating an account or using the Service you agree to them. If you do not agree, please do not use the Service.

1. Your account

You need an account to store files. You are responsible for keeping your password confidential and for everything that happens under your account. Tell us promptly if you believe someone else has gained access to it. You must be at least 16 years old to open an account.

2. Your files

Your files remain yours. We do not claim ownership of anything you upload. You give us only the permissions we need to run the Service for you — storing your files, making backups, and showing them to the people you choose to share them with.

3. Acceptable use

You agree not to use the Service to:

• store or share content that is unlawful or that infringes someone else's rights;
• distribute malware or run phishing, spam or similar campaigns;
• probe, scan or test the vulnerability of our systems without written permission;
• resell storage or use public links as a general-purpose content delivery network.

We may suspend sharing links or accounts that break these rules or put the Service at risk.

4. Plans, billing and fair use

The Free plan is free of charge and has a fixed storage quota. Paid plans are billed in advance, monthly or yearly, and renew automatically until cancelled. You can cancel at any time; your plan stays active until the end of the paid period. We do not charge for downloads or transfers within normal personal use. Accounts that generate traffic far beyond what the stored volume would explain may be rate-limited.

5. Availability and changes

We work hard to keep the Service available, but we do not promise it will be uninterrupted or error-free. From time to time we add, change or remove features. If a change materially reduces what you get from a paid plan, we will let you know in advance by email.

6. Inactive and closed accounts

Free accounts that have not been signed in to for 12 months may be closed after we send a reminder to the address on file. When an account is closed, by you or by us, its files are deleted from our live systems within 30 days and from backups within 90 days.

7. Liability

The Service is provided "as is". To the extent permitted by law, we are not liable for indirect or consequential losses, or for loss of data that you could have prevented by keeping your own copy of important files. Nothing in these terms limits rights you have under mandatory consumer law.

8. Changes to these terms

We may update these terms. The date at the top shows the latest revision. If an update is significant we will notify you before it takes effect. Continuing to use the Service after that means you accept the updated terms.

9. Contact

Questions about these terms can be sent to legal@jetcloud.pro.